Hey there! Need help with a return? We're happy to help! Our return policy is detailed below. If you need help initiating a return, we are more than happy to assist you by phone or email. Do not hesitate to reach out!
Return Address:
1910 Pacific Ave, Suite 2000
Dallas, TX 75201
***Please Note: Do Not Return Your Order Without Prior Approval From Our Customer Service Team. If An Order Is Returned Without Prior Communication, We Cannot Guarantee A Refund.
Contact Information:
1-800-790-1347
sales@jarpals.com
Return Policy:
1) 90 Day Return Policy
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You have up to 90 days after your order has been delivered to start a return!
2) No Restocking Fees.
- We do not charge any restocking fees to return your product.
3) Return Eligibility
- Your satisfaction is our top priority. If you are not 100% satisfied with your Jar Pal, we will issue a full refund, no matter what!
4) Shipping Costs
- Complimentary return shipping will be provided!
5) Initiating A Return
- To initiate a return, please fill email sales@jarpals.com with your order number and reason for return.
6) Refunds
- All refunds will be issued once we have received and processed your return and you have met all the conditions.
7) Changes to Policy
- We reserve the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Please email sales@jarpals.com if you have any other questions and we will be happy to assist you further!
